Most frequent questions and answers
GET A FREE TRIAL
BE A PARTNER
Please fill the free trial form with attaching two images. We will complete the trial job in 1-2 hour.
We will send you the completed files, attaching in the email or via Wetransfer.com if the file size is more significant than 10 MB.
Although we give 100% good quality services sometimes your expectation can be more so we will do all modifications till you are satisfied.
You can proceed with further steps, for example, asking for a quote, create an account or contact us directly for the next steps.
Please sign up with our website. Contact us what services do you need from us or anything else.
We take maximum 25 minutes to reply to the new enquiry. We have dedicated support team for individual inquiries.
You can fill out the free quote form. We will let you know in details via email as soon as possible.
Well, you will be requested to sign up if you not yet registered. Then you will be permitted to upload files through our online Uploader, FTP or any third parties namely DropBox.com Wetransfer.com.
File transfer process
Pricing, Payment process
As a client, you can log-in your account and use the online Uploader to transfer files. You can upload 100 MB in size of each file when you use our online Uploader.
Please ask for your FTP account. We will create an FTP account manually and send you the credentials. You can upload unlimited files in unlimited size.
You can use any of free client site FTP software. There is many free File Transfer protocol (FTP) software. Please visit this page.
Yes, you can use any third parties such as Wetransfer.com Dropbox. Even you can share files from your server. In this case, you should send us your FTP.
Well, we are in a low labor cost region even we are in a rural area where living cost is low. We take this advantage and able to offer you low-cost clipping path or other image editing services.
We do not ask to pay in advance. We normally create an invoice after the job is done and send via email. You will find a link to that invoice, or you can directly sign in your account and see the invoices in my invoices section. There you can select and pay using your desired payment method (e.g., PayPal, Credit/Debit Card, Bank Transfer). Other payment methods also possible just let us know how you want to pay.
Yes, you can pay us monthly as well. But you need to notice us that how do you want to pay monthly. We will make an agreement regarding payment in monthly basis.
We assure 100% quality work so, We hope it will not happen. Even it happens, we will not charge you.
Safety and security
No, we have terms and conditions not to use any credentials of clients. We keep all images and personal details safe. But we are allowed to use your free trial files to show our quality of works either our website or any social media.
We do not keep files for a more extended period to our local and server system. Usually, we keep the last two orders on our server. So, we cannot retrieve older files if you ask. But you may ask us if the completed files are still available.
Sorry, we do not keep your credit card or payment details for security reason. Our payment methods are highly trusted and secured.
Clipping Outsource provides 24 hours support in 365 days in a year. Whenever you have any concerns, contact us. We will try our best to give you the support.
Even we guarantee 100% good quality, and there might be mistaken or wrong instruction. No problem, we will do all the correction without any extra cost even giving high priority on the correction files.
Simply contact with us. We will try to support immediately if possible.